Our experience in managing complex networks of energy assessors, contractors and program participants includes the development of ‘road tested’ systems and processes to ensure effective program delivery and service excellence.
Ecolighten is well versed in the complex energy-efficiency program needs of governments and utilities. Our superior quality assurance and research practices are backed by the Ecolighten 360ᵒ Quality Control Plan to give you absolute confidence and peace of mind for your project.
FortisBC appreciates the technical expertise provided by Ecolighten to support the development of the High-Efficiency Installation Guide for Existing Homes. Ecolighten has been a great partner to FortisBC in helping to support our market transformation strategy focused on quality installations and this resource is an important contribution to these efforts.
The City of Vancouver is very appreciative of the technical expertise and comprehensive research design that Ecolighten brought to the Smart Metering Pilot. Throughout the pilot initiative, the City enjoyed a great collaborative relationship with the Ecolighten team. This resulted in a positive research initiative that is helpful in informing how smart home technologies can fit into our green building program and policy work.
Ecolighten has been a great collaborator on the Quality Assurance Pilot and other FortisBC initiatives. Their understanding of utility programs and HVAC installation practices is critical to helping FortisBC put together a robust quality assurance model for our Furnace and Boiler Rebate program. This work supports customer satisfaction when investing in a furnace upgrade and assists contractors in delivering improved quality furnace retrofits in our programs.
Ecolighten’s passion and knowledge of quality assurance services has been extremely helpful to BC Hydro and the Energy Conservation Assistance Program. Their staff’s approach to QA has been strategically well-planned and implemented to meet the risk management needs of ECAP.
The City of New Westminster is very pleased with the consistent and enthusiastic support of Energy Save New West provided by Ecolighten. City staff found them great to work with, and in all cases have applied innovative thinking along with substantial technical knowledge to this important community initiative.